Contact Please contact us using the form below: Comments (2) Jen January 7, 2014 at 4:03 pm | # Thank you so much! I spent 2 hours with online Xbox support and got nowhere, wish I’d found this first. Pretty poor that this still hasn’t been fixed. The girl on support asked me to try pressing the silver button after the error code but didn’t mention unselecting the remember password box first. Reply stevenba January 7, 2014 at 8:17 pm | # Jen, no trouble at all. Glad it worked. Regards, Steve Reply Leave a comment You must be logged in to post a comment.