Posts Tagged ‘reputation management’

Bad Online Reviews (and what to do about them)

Written by stevenba. Posted in Digital Marketing, Technology

Most companies have online reviews about them on the Internet. To receive negative reviews from clients, whether through Google, Yelp or ‘vengeance threads’ on forums can seriously damage your organisations reputation and scare potential clients off.

It’s a facet of human nature for unhappy clients to tell more people than happy customers and we find with certain sites such as Yelp, negative reviews commonly out-number positive ones.